Tailor-made workshops for sales and customer service as well as on customer experiences

play_circle

The importance of personality and passion for customer experiences and the customer's desire to buy

Are you utilizing the potential in your customers and employees well enough? Happy employees make for happy customers and thus better results. When a change is implemented in the company as an improvement, the best results are achieved by creating tailored workshops. People create relationships – relationships create results. Customer service and sales Customers and customer experiences When you see your customer as a human being rather than a Dankort with arms and legs, the desire to buy becomes much greater and the impression left on the customer helps to create more customers with the help of the publicity they give to the outside world. Today, ZMOT is a decisive factor in whether you get more customers and whether your marketing works. You for knowledge about how important personality is and why it is so important. Combined with passion, it gives a fantastic radiance and attitude. Participants gain insights into: • How important their personality is and why • How they use their personality to create the best customer experience • Why good customer experiences create loyal customers and ambassadors • Why it is important to be yourself The price is a "from" price and is agreed individually. Watch a video about the lecture: https://www.youtube.com/watch?v=CaFfzGeXjdQ

Foredragsholder: Passion360 by Torben Lorentsen

Varighed: 180 - 360 minutter

Emner: Behaviour, Communication, Cooperation, Customer experience, Marketing and Sales, Network, Sales og Service

Sprog: Dansk og Engelsk

Tilgængelighed:

Tilgængelig fysisk