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Youandx privacy policy

About this policy

At Youandx, we prioritize your privacy and aim to provide you with accurate information on how we process your personal data and how you can exercise your rights as a data subject. This privacy policy describes our data processing practices when you:

  • Visit our website
  • Place an order with a supplier or send us an inquiry or message using our online booking system
  • Send a chat message to our customer support
  • Apply for a job at Youandx

About Youandx

Youandx, in relation to this privacy policy and applicable laws, including EU and Danish data protection laws, is defined as the data controller, meaning that Youandx is responsible for the processing of your personal data. If you have any questions regarding this privacy policy, our data processing practices, or your rights as a data subject, you can contact us at info@youandx.com or using the information provided below.

General contact information:

YOUANDX ApS
Helsinkigade 29
2150 Nordhavn
Phone: +45 70 200 449

Processing of personal data

We only process your personal data when we have a valid legal basis and when it is necessary and proportionate for the purpose of processing. This means that we only collect your data in the following situations:

  • You have given your consent to the processing, such as accepting our use of cookies, interacting with us via messages (e.g., chat) or on our social media platforms, or subscribing to our newsletter.
  • You have entered into or wish to enter into a contract with us, such as applying for a job at Youandx or subscribing to the Youandx platform.
  • We have a legal obligation to process your personal data, such as in accordance with accounting legislation.
  • We or our third-party service providers have a legitimate interest in processing specific personal information about you, such as maintaining security on our platform and website, preventing fraud, or for marketing purposes.

Cookies

We use cookies on our website to support technical features that enhance your browsing experience and to collect statistics for analyzing website traffic. Strictly necessary cookies, which are required for our website to function, are collected automatically. Other cookies are used only with your explicit consent.

You can find more information about cookies, including storage periods and details on how to change your cookie preferences, in our cookie policy.

Booking and Inquiries

When you book a service through the Youandx platform, we collect the following information in order to provide the service to you:

  • General contact information: name, email address, and phone number
  • Company information
  • Payment details
  • Purchase history
  • Other relevant information related to your booking or inquiry

Job Application

We post job openings through a third-party platform, The Hub (thehub.io/startups/youandx-1). You can find more information in their privacy policy for job applicants: thehub.io/privacy-policy. The personal information we collect from job applicants includes:

  • Name and contact information
  • CV, cover letter, and other related information

How long we retain your data

When your personal information is no longer necessary for processing, it will be deleted, except for information that is required to be retained in accordance with applicable laws.

Your rights

You have the right to access the personal data we process about you, object to or restrict our processing, correct your information, and have your personal data erased unless we have overriding interests or a legal obligation to process your data. You can withdraw your consent to process your personal data at any time. If you have subscribed to our newsletter, you can use the 'Unsubscribe' button in the email to stop receiving the newsletter.

You can exercise your rights by contacting us at info@youandx.com.

If you are not satisfied with the way we process your personal data, you can lodge a complaint with the Danish Data Protection Agency. Danish Data Protection Agency Carl Jacobsens Vej 35 2500 Valby Phone: +45 33 19 32 00 Email: dt@datatilsynet.dk

Changes to this Policy

We review and update this privacy policy regularly to keep the information accurate and to align our data processing practices with any changes in applicable laws. Any significant changes will be communicated on our website.

Transfer of Information

For certain purposes, we may use trusted partners and third-party services to process data on our behalf. Before engaging a data processor, we ensure that they respect the rights of data subjects, comply with relevant data protection regulations, and enter into a data processing agreement with us. We share your personal information when and to the extent necessary for the performance of our services and obligations to you or as required by law. Please refer to the updated list of our data processors below:

List of data processors:

Data processerCountryProcessed informationPerformed services
Sproom / Visma E-conomicDenmark, NorwayInformation about debitor paymentsInvoicing
HotjarMaltaCookies from visitors on the websiteOptimization of website
MailchimpUSACustomer emailNewsletter
StripeUSACredit card payment data from the customerPayment processing
LinkedInUSACookies from visitors on the websiteMarketing
Google AdsUSACookies from visitors on the websiteMarketing
HubspotUSACookies from visitors on the website, emails, customer master dataImprovement of service and marketing
TwilioUSACustomer email addresses, other information contained in emails and chat messagesSending out emails and chat messages
MixpanelUSAWebsite traffic and user behaviourTraffic analysis