Workshop Conflict resolution: How to turn problems into opportunities

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Conflicts are part of life - both in business and in private life. When handled wisely and correctly, you can turn conflict into potential and growth rather than limiting difficulties

Lecture / Workshop for managers on handling conflicts in a way that creates potential, growth and opportunities for the company and the individual. Research shows that managers use min. 20% of their time on conflict management. 85% of all managers report that they deal with conflicts on a daily basis. Conflicts are part of life. Most conflicts contain enormous potential for growth and development. Only a few people take advantage of it. Instead, conflicts become time-wasters that cost both employee well-being, customer service and the bottom line. It's not the conflicts that cost, it's the managers' handling of the conflicts (or lack thereof) that costs the company dearly and that hampers productivity. What many overlook is that all conflicts occur on both an internal and external level. But as a rule, we are very focused on solving the external, while the solution lies in the internal. When it comes to conflict management, what is described as a problem is very often just a symptom of a deeper problem. And the more you as a manager learn to get to the heart of the matter, the better you can handle the conflict in a way that creates learning, growth and development. Both organizationally and on a human level. As a trained mediator and having worked with conflict resolution for many years - both in teams and individually - Christiane here gives you a workshop that goes deep into the psychological factors of conflicts while at the same time giving you a concrete understanding and tools with which enables you to handle conflicts so that productivity and well-being increase.

Foredragsholder: Christiane Meulengracht

Varighed: 120 - 420 minutter

Emner: Behaviour, Change management, Communication, Conflict management, Crisis management, HR, Leadership groups og Management

Sprog: Dansk og Engelsk

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